The Folks Creative Printers, Inc.

Helping a Large Commercial Printer Manage Operations

The Folks Creative Printers, Inc. is a large commercial printer located in Marion, OH. They produce high-quality printed products for vendors in the automotive industry. What began as an advertising agency in 1919 has turned in to a large production facility with the capability to mass-produce and ship printed products all over the United States and the world.

In this case study, we’ll take a look at how Link Software built a custom intranet system for The Folks Creative Printers that helps manage the daily tasks of meeting their customer’s needs.


The Challenge

The Folks catalog of printed products numbers in the tens of thousands. Their turnaround times for customer orders is tight and pre-production work can be overwhelming to organize. They needed an intranet application that was a small scale ERP system. The ability to tie in order production, inventory management, and invoice was vital to keeping their business running day-to-day.


The Solutions

Link Software wrote and currently maintains an intranet application for the Folks that is used daily by almost every department in the company. The application is involved from the time a customer places an order, through the post-printing process of inventory control and shipping product and ultimately the billing process.

Custom Intranet Application

We built and actively maintain a custom intranet application for the Folks that is used daily by almost every department in the company. The application is involved from the time a customer places an order, through the post-printing process of inventory control and shipping product, and ultimately the billing process.

Some of the applications features include:

Custom Client Portal

The Folks Creative Printers, Inc. were looking to replace their current ordering system (a series of emails, phone calls, and faxes) with a streamlined online process. Link Software created a unique Customer Portal solution that tightly integrates with its intranet system.

Features of this custom client portal include:


The Final Result

In the end, The Folks have two custom software solutions in place that touch every part of their business. They have access to more data about their business than ever before. Manual and tedious data entry tasks have been replaced with automated processes. Customers have an easier time ordering and receiving the printed products they need.

If you’d like to discover how Link Software can help you create a custom intranet application that can improve your business, contact us today.